This functionality gives your recurring clients peace of mind that even when they’re not home, your team is right where they’re supposed to be doing the work that needs to be done.
But, our scheduling software is flexible as well. Indeed, SendWork allows you (the business owner) to manipulate scheduling in order to get specific team members onto specific jobs at specific times. You can even send more than one service professional on a single job if the work requires another set of hands.
That flexibility translates to the customer-facing side as well. When your clients download the companion SendWork app, they can request appointments whenever their yard needs a little sprucing up. These on-the-spot appointments can be requested days or even hours in advance. And, if a member of your team is available, you can accept those requests and have a crew of gardeners at the job site in minutes.
But any scheduling software is only as good as the information it receives. That’s why SendWork also includes a host of software which allows your clients to communicate with you in multiple ways at a moment’s notice. They can:
Send a text message
- Open a group chat
- Communicate via video chat
- Take advantage of our instantaneous English-to-Spanish and Spanish-to-English translation
This is great if last minute changes are needed, if they have special instructions for a specific work crew, or if they’re not sure about any aspect of an upcoming appointment.