Plumbers and Electricians Looking for the Best Field Service Management Software Use SendWork
Plumbers and electricians are two of the most in-demand professional service providers around. But if that’s what you do for a living, you already know how busy you are. And as good as that is for your business (and your bank account), that high volume of demand can make every other aspect of running your business—from scheduling appointments to juggling employees—that much more difficult. You can streamline your workday and keep your business running smoothly with SendWork whether you’re an individual plumber or electrician or if you’re trying to grow your business from the ground up and manage a handful of employees.
SendWork is the easy-to-use project management software that grows with you.
Scheduling Without the Hassle
One of the most stressful parts of an plumber or electrician’s job is scheduling. Squeezing in new clients while juggling existing ones and handling one-off emergency calls can seem like a never-ending chore. If you let your schedule get the best of you, it can feel like you never have any time for yourself.
SendWork can streamline your scheduling process by allowing you to handle everything from existing clients who want to schedule recurring maintenance or repeat jobs months in advance to those emergency calls you can pick up in your free time. It’s extremely easy to use and has a number of automatic features built-in.
Our built-in scheduling function allows:
- Input upcoming appointments days, weeks, or months in advance
- Existing clients to request appointments when it’s convenient for them (when they use the companion SendWork client app)
- You to see and accept last-minute job offers from customers in your local area in need of your services right now (when you enroll in our on-demand talent pool and set your availability)
Plus, once these appointments are scheduled, both you and your client will get automatic reminders that come directly to your cell phone (via push notifications) one day in advance and then again an hour in advance. Everyone will always be where they are supposed to be when they’re supposed to be there.
Employee Management Made Easy
If you’re growing a small plumbing or electrical business and have a handful of employees under your management, SendWork lets you schedule them as easily as you would yourself. You can assign individual workers to a job, send additional workers if a job requires more than one pair of hands, and even set “favorites” so your clients always work with the same service provider.
Plus, our built-in tracking software lets you know exactly where your workers are at all times. This is a great feature that uses their mobile device’s GPS to automatically notify you, and the client, when they arrive at a job site, how long they stay, and when they leave. (It can also let you notify clients when your employee is running late because of traffic or other unexpected delays.)
But what good is knowing where your plumbers or electricians are if you can’t get them on the phone?
But when you are juggling all of these balls, the only thing that’s going to keep you from dropping them all is fast and accurate communication. With SendWork you don’t have to rely on text messages that get lost in space, phone calls that don’t connect, or emails that nobody ever reads. SendWork has a built-in host of communication options that you can use to keep in touch with your employees and clients with the push of a button or two. These options include:
- Instant messaging (with push notifications)
- Interactive two-way text chat (with instantaneous English-to-Spanish and Spanish-to-English translation)
- Voice chat
- Video chat (which is great for on-the-spot troubleshooting)
Never leave your clients in the dark again. Never lose touch with one of your crews. Keep your thumb on the very pulse of your business so you always know where your attention needs to be.
Payments Made Easy
As an independent electrician or plumber, you know that one of the most frustrating time wasters you have to deal with is invoicing and billing. Tracking all your expenses, creating and sending invoices, and chasing down payments that never seem to arrive can take hours out of your day. Those are hours you could have better spent elsewhere and resources you could have used to grow your business or increase profitability.